Terms and Conditions of Service
These terms govern your use of telosilivia’s subscription-based planning services and website. Please read them carefully.
September 27, 2025
Acceptance of terms
By using our services or website, you agree to these terms and all related policies. If you do not agree, do not use our services.
Definitions
Key terms used throughout these Terms and Conditions are defined below for clarity.
‘Service’ refers to the subscription-based financial planning provided by telosilivia.
‘Client’ means any person subscribing to or using our services.
‘Advisor’ refers to a licensed professional engaged by telosilivia.
‘Agreement’ means the contract formed upon subscription to our service.
Service usage
You may use our service for lawful purposes only. Misuse, unauthorised access, or commercial exploitation not agreed in writing is prohibited.
Eligibility
Services are available to individuals aged 18 or older residing in Australia. By subscribing, you confirm your eligibility.
Proof of age or residency may be requested.
User responsibilities
Clients are responsible for accurate information and compliance with these terms at all times.
Prohibited uses
Certain uses of the service are strictly prohibited.
Intellectual Property Rights
All content, branding, and materials on this site are the property of telosilivia or its licensors. Unauthorised use, reproduction, or distribution is prohibited without prior written consent. Trademarks and logos remain the exclusive property of their owners.
User content
You retain rights to any content you submit but grant telosilivia a licence to use it for service delivery.
User content rights and responsibilities
You are responsible for your submitted content and must ensure it does not infringe third-party rights or violate laws.
Privacy and Data Protection
Your personal information is handled according to our privacy policy. By using the service, you consent to data processing as described therein.
View privacy policyDisclaimer and Limitation of Liability
Please review our disclaimer for important limitations on our advice and liability.
General Disclaimer Notice
Our services are for general consultative purposes only. We make no guarantees regarding outcomes or results. Results may vary.
Limitation of Liability
Our total liability is limited to the amount paid for your subscription. We are not liable for indirect or consequential damages.
Indemnification
You agree to indemnify telosilivia and its representatives for any losses resulting from breach of these terms.
Dispute Resolution and Governing Law
Disputes will be resolved under Australian law through negotiation or, if necessary, legal proceedings.
Arbitration
We may agree to arbitration for suitable disputes. Both parties must agree in writing.
Arbitration is voluntary and not required unless mutually agreed.
Online Dispute Resolution
You may contact us to request information about online dispute resolution options within Australia.
Learn more in our disclaimerSeverability
If any provision is found invalid, the rest remain in effect.
Entire agreement
These terms, along with referenced policies, constitute the entire agreement between you and telosilivia.
Applicable law and jurisdiction
All agreements are governed by the laws of Australia. Disputes are subject to Australian courts.
Termination
We may suspend or terminate accounts for breach of these terms or unlawful activity. Clients may cancel subscriptions at any time.
Changes
Terms may be updated at any time. Continued use of the service indicates acceptance of changes.
Contact for questions
Reach out with any questions about these Terms and Conditions.
Email address: content@telosilivia.com
Phone: +61.8.4536.2875
Address: 66 Clarence Street, Sydney, NSW 2000 Australia
Effective date: September 27, 2025
Version: v3